What is HeyMetra? +
A remote MCP server. You authorise your store, CRM, subscription and Search Console accounts once, and they become tools that Claude, ChatGPT, Grok, Perplexity, Claude Code, Codex, Cursor or Antigravity can call while answering you. There is no interface of ours between you and the answer.
Do I need to buy a second AI subscription? +
No — and you need the one you have. You ask in Claude, ChatGPT, Grok, Perplexity, Claude Code, Codex, Cursor or Antigravity, on the subscription you already pay for. We run no model, which is why there is no per-token cost here to pass on to you.
Is my data used to train a model? +
Not by us. We read from your accounts at the moment a tool is called and return the result to the app you asked in; we do not keep a copy to train anything on. What that app does with the result is governed by whatever agreement you have with its vendor, and that is worth reading — it is the same agreement that already covers everything else you do there.
Can it change my accounts, or only read them? +
Every account starts read-only, and connecting asks whether the assistant may propose changes there. An account left read-only carries no tool that can write to it, and at several providers the permission we ask for cannot write at all. Where you said yes, nothing is applied on its own: the change is held as a card carrying the exact payload, and it expires after 30 minutes if nobody approves it. The same holds for a send to the one destination you linked.
Which accounts can I connect? +
Google Search Console, Trendyol, WooCommerce, Zoho CRM, Zoho SalesIQ, Zoho Marketing Automation, AppsFlyer, Jira, PostHog, Adapty and App Store Connect — on every plan. Each connector page says what it reads and what, if anything, it can change.
How does annual billing work? +
Annual plans are billed once a year and save you 17% against the monthly price. The monthly rate is rounded up to a whole dollar and the yearly bill is exactly twelve of them, so the figure on the page is the figure on the invoice: Starter is $7.5/mo billed $90 a year (vs $9/mo), Pro is $15.83/mo billed $190 a year (vs $19/mo) and Superior is $40.83/mo billed $490 a year (vs $49/mo).
Can I cancel or get a refund? +
Every plan comes with an unconditional 7-day money-back guarantee — cancel within 7 days for a full refund, no questions asked. You can cancel anytime and keep access until the end of your billing period.
What is the difference between a connector and a connected account? +
A connector is the service — Meta Ads, say — and a connected account is one login inside it, so an agency running eight clients on Meta Ads uses one connector and eight accounts. Your plan sets both numbers, and the account number is usually the one you reach first.
What is the difference between the plans? +
Three numbers and one capability. The numbers: how many connectors you can wire up, how many accounts you can hold across them, and how many people share the workspace. Starter covers 2 connectors, 4 accounts and 1 seat; Pro covers 5 connectors, 10 accounts and 3 seats; Superior covers 20 connectors, 80 accounts and 10 seats. The capability: every plan reads your accounts and none of them can change one, so what every plan gets is sending to the channel you linked, each send waiting for your approval. Every plan reaches every connector; Enterprise adds custom limits, a security review and a named contact.